Tuesday , December 5 2023

JD Sports Jobs – Fishing Store Colleague

Website JD Sports

Job Description:

To provide an excellent customer experience by offering expert advice and knowledge to help customers make the best choices that fulfil their needs. Take pride in and maintain excellent store standards and demonstrate GO’s mission and values.

Job Responsibilities:

  • Serve customers promptly and give them a fond farewell
  • Maintain and replenish stock levels to maximise stock availability for customers
  • Resolve any concerns a customer may have to remove any doubts about the products they are buying
  • Replenish and maintain stock levels to ensure a high availability
  • Help customers to make the decision to buy the products that are right for their needs
  • Show a genuine interest in the customers needs to identify and recommend the right products to fulfil the customer’s needs
  • Observe customer buying signals offer assistance at the right time to ensure you are offer help when it matters most
  • Exceed customer expectations by using GO’s customer service model ABC at all times
  • Taking pride in the store’s appearance and ensuring store standards are maintained at all times
  • Offer alternative solutions to customers when a product they wanted are unavailable so the customers needs are still fulfil
  • Create excitement around the products and the possibilities they offer to help the customer visualise the potential opportunities
  • Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customers needs are met
  • Make customers feel welcome by acknowledging them when they enter the store
  • Create an environment where customers are made to feel welcome and are given an excellent shopping experience by providing brilliant product knowledge and advice to fulfil all customer needs
  • Create inspiring displays that showcases our products and potential outdoors experiences Duties and Responsibilities:

Job Requirements:

  • Excellent problem solver
  • Attentive and keen eye for detail
  • Time Management
  • GCSE in Maths and English is preferable
  • Ability to read customer cues
  • Clear, confident communicator with excellent verbal, listening and written communication skills
  • Basic IT skills would be preferred
  • Knowledge of outdoor products is an advantage but not essential
  • Ability to demonstrate you have worked in a team effectively
  • Excellent team worker

Qualification & Experience:

  • Experience of working in a high performing team
  • Experience of effectively prioritising workload to achieve goals and objectives
  • Relevant experience of retail or similar service focused role

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Poole, England, UK

Application Deadline: N/A

Apply Here