Tuesday , December 5 2023

JD Jobs – Cycling Store Colleague

Website JD Sports

Job Description:

To provide an excellent customer experience by offering expert advice and knowledge to help customers make the best choices that fulfil their needs. Take pride in and maintain excellent store standards and demonstrate GO’s mission and values.

Job Responsibilities:

  • Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customer`s needs are met
  • Always exceed customer expectations by using GO’s customer service model ABC
  • Create excitement around the products and the possibilities they offer, help the customer visualise the potential opportunities
  • Observe customer buying signals help at the right time when it matters most
  • Show a genuine interest in the customer’s needs to identify and recommend the right products to fulfil the customer’s needs
  • Take ownership of personal development by keeping up to date with product knowledge
  • Make customers feel welcome by acknowledging them when they enter the store
  • Replenish and maintain stock levels to ensure a high availability

Job Requirements:

  • Excellent problem solver
  • Excellent team worker
  • Attentive and keen eye for detail
  • Clear, confident communicator with excellent verbal, listening and written communication skills
  • Ability to read customer cues
  • Time Management
  • GCSE in Maths and English is preferable
  • Basic IT skills would be preferred

Qualification & Experience:

  • Technical cycling qualifications are welcomed but not essential
  • Relevant experience of retail or similar service focused role

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Poole, England, UK

Application Deadline: N/A

Apply Here