Tuesday , December 5 2023

Jobs at IKEA – Store Customer Experience Manager

Website IKEA

Job Responsibilities:

  • Ensures a great IKEA shopping and brand experience to drive repeat visitation to IKEA.
  • Manages local community involvement and stakeholder relations, including public affairs.
  • Ensures a better understanding of the local customer, market and community to enable a better local connection to the store experience, solutions, and commercial calendar
  • Utilizes customer insights and feedback to improve customer satisfaction and ensure a seamless shopping experience from home to home.
  • Ensures that the Customer Experience team works in compliance with the IKEA code of conduct and IKEA Employment Standards.

Job Requirements:

  • Previous retail experience required.
  • Proven track record with developing high level leaders
  • Previous experience working through others by influencing, collaborating, and co-creating in matrix and interdependent organizations required.
  • Previous management and leadership of large teams or groups required.

Job Details:

Company: IKEA

Vacancy Type: Full Time

Job Location: Indianapolis, IN, US

Application Deadline: N/A

Apply Here