Jobs at IKEA – Store Customer Experience Manager

Job Responsibilities:

• Ensures a great IKEA shopping and brand experience to drive repeat visitation to IKEA.
• Manages local community involvement and stakeholder relations, including public affairs.
• Ensures a better understanding of the local customer, market and community to enable a better local connection to the store experience, solutions, and commercial calendar
• Utilizes customer insights and feedback to improve customer satisfaction and ensure a seamless shopping experience from home to home.
• Ensures that the Customer Experience team works in compliance with the IKEA code of conduct and IKEA Employment Standards.

Job Requirements:

• Previous retail experience required.
• Proven track record with developing high level leaders
• Previous experience working through others by influencing, collaborating, and co-creating in matrix and interdependent organizations required.
• Previous management and leadership of large teams or groups required.

Job Details:

Company: IKEA

Vacancy Type: Full Time

Job Location: Indianapolis, IN, US

Application Deadline: N/A

Apply Here

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