
Website Hilton
Job Description:
A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
Job Responsibilities:
- Retrieve and transport guest luggage
- Ensure messages and faxes are regularly delivered throughout the day
- Organize and store luggage, as needed, according to guidelines
- Assist in the maintenance, appearance and functionality of equipment
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Inspect guest rooms and acquaint guests with these rooms and their features
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Greet and escort arriving and departing guests to and from their accommodations
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Charlotte, AR, US
Application Deadline: N/A
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