Friday , March 29 2024

Hilton Jobs – Spa Receptionist

Website Hilton

Job Description:

A Spa Receptionist with Waldorf Astoria Hotels and Resorts is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

Job Responsibilities:

  • Ensure compliance with all health and safety regulations
  • Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
  • Interact and communicate effectively with clients, members, team members, guests, and management team
  • Ensure client experience is proficient including bookings, payments, and consultation cards
  • Using the appropriate telephone techniques and manner.
    Assist guests and clients in an appropriate and timely manner
  • Aquire knowledge about all areas of the health club in order to serve the guest effectively
  • Adhere to cash handling procedures
  • Report accidents, maintenance issues, or other incidents

Job Requirements:

  • Committed to delivering a high level of customer service
  • Strong interpersonal skills
  • High standards of cleanliness
  • Excellent attention to detail
  • Excellent grooming standards
  • Ability to work in a consistently professional and helpful manner

Qualification & Experience:

  • Qualification in an admin course or similar topic area
  • Previous experience of reception duties

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

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