Hilton Hotel Jobs – Channel Analytics Manager

Job Responsibilities:

• Deliver analysis across multiple data sources (Adobe, MicroStrategy)
• Evangelize a measurement culture and maintain an analytics repository for CX partners
• Develop insights and effectively communicate data to aid decision-making to both business and technical sides of the organization
• Capture business requirements for data collection to provide mentorship to technical teams
• Support the end-to-end process of analytics tracking and implementation for a variety of Digital products (e.g. connected room, payments)
• Craft and build reports using tools to monitor business performance
• Experience with Adobe Analytics debugging (e.g. Charles, Omnibug)
• Communicate findings and practical recommendations to the target audience
• Support Customer Experience in improving adoption rates of digital products
• Conduct data validation, data pulling, data manipulation across multiple sources
• Supervise data quality to ensure confidence in the data used for analysis

Job Requirements:

• Exhibit a “can-do” demeanor with a passion for getting things done at the speed of business to consistently meet deadlines
• Adapt to a fast-paced, ambiguous, and changing business environment
• Guide and collaborate on implementation of requirements with developers for accurate data
• Build a business reason for analytics and articulate the value of analytics
• Partner management and expectation setting