Latest Jobs 2025 | Vacancies For You
Website Hilton
Job Description:
As an Executive Lounge Host, you will assist our executive Guests throughout their stay by responding efficiently to their enquiries and offering advice and information as requested.
Job Responsibilities:
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Serve your role and Team in an environmentally-conscience manner
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Project a professional manner with an emphasis on hospitality and Guest service
- Comply with Hotel security, fire regulations and all health and safety legislation
- Process accurately check-ins and check-out
- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
- Stay current with all hotel services as well as VIP requests and special events
- Execute tasks as instructed by the Executive Lounge Supervisor or Manager
Job Requirements:
- Calm, efficient and organised
- A passion for delivering exceptional levels of Guest service
- Excellent personal presentation and communication skills
Qualification & Experience:
- Previous Front Office experience in the hotel, leisure or retail sector
- Previous experience in Executive Lounge in a hotel environment
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Birmingham, England, UK
Application Deadline: N/A
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