Hilton Hotel Job Vacancies – Cluster Revenue Manager

Job Responsibilities:

• Ensure successful commercial strategy is laid out in terms of hotel product (rooms, banquet, restaurants) availability.
• Ensure that the department operates with a sales attitude and all personnel are aware of sales opportunities within the hotel that will assist with the maximization of revenue.
• Ensure that all revenue opportunities in Fidelio Front Office & MICROS, Hilstar, HRW & GDS, etc. are exploited by developing and maintaining knowledge of the systems and the commercial application of them.
• Assist the Commercial Director to finish all departments’ revenue budgets.
• Maintain accurate ongoing records of controls applied to all systems.
• Ensure effective room price system and accurate room price data base.
• Maintain a consistent selling strategy across IDeaS Yield, Fidelio Front Office, Delphi and HILSTAR, ensuring maximum use of availability controls in all systems.
• Evaluate the daily revenue and market confidence, giving suggestions of price and strategy adjustments to the Commercial Director.
• Audit operating standards and procedures in the Reservations and Group & Tour departments to ensure that they comply with company practices.
• According to hotel reservations, complete the weekly and monthly rolling forecast.
• Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.
  Ensure that accurate advance booking count and forecasting are carried out.
• Organize the weekly revenue meeting, making sure all sales strategies are executed and supervise sales and marketing actions.
• Adjust strategy according to market trend to achieve a maximization of rooms sales and revenue for the hotel.
• Apply an aggressive overbooking policy and educate team to accept through benefits of results achieved, adhering or escalating to the Regional
• Revenue Manager if overbooking decisions are too soft or aggressive.

Job Requirements:

• Able to work under pressure and deal with stressful situations during busy periods.
• Excellent command of written and spoken English and Chinese to meet business needs.
• Ownership: We are owners of our actions and decisions.
• University graduate.
• Knowledgeable and skilled in crisis management.
• Leadership: We are leaders in industry and our communities.
• Teamwork: We are team players in everything we do.
• Integrity: We do the right thing all the time.
• Good communication, organizational and presentation skills.
• Hospitality: We are passionate about delivering exceptional guest experience.
• Now: We operate with a sense of urgency and discipline.
• An innovative self-starter with high motivation.