Wednesday , June 29 2022

Harvard Job Openings – Audiovisual Engineer

Website Harvard

Job Description:

The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world. HBS is looking for an Audiovisual Systems Engineer to provide technical support for its highly innovative HBS Live Online global classroom platform. Reporting to the Director, HBS Live Technology and working closely with the Sr. Audiovisual Platform Engineer, this position will work to deliver high quality engineering support for all HBS Live Online events and work closely with other staff to maintain and further develop the HBS Live Platform infrastructure.

Job Responsibilities:

  • Perform regular maintenance checks on all video conference, audio/visual equipment, and other systems Perform metrics reporting as necessary for audio/visual events
  • Perform asset management duties and maintain up-to-date inventory of all audio/visual and systems equipment including product life cycling under guidance from Sr. Audiovisual Platform Engineer
  • Support Sr Audiovisual Platform Engineer and vendors for platform testing and release of upgrades and enhancements to audio/visual systems, UC and network infrastructure and web application platform
  • Provide general consulting, documentation and training for user population with the use of software, hardware and audio/visual solutions
  • Coordinate with external vendors and service providers as necessary for successful audio/visual events
  • Troubleshoot and escalate audio/visual and systems issues as appropriate to management
  • Document audio/visual and systems management policies, procedures and best practices
  • Participate in 24×7 on-call technical support rotations

Job Requirements:

  • Crestron DMC and/or BiAmp Certification
  • Crestron programming experience
  • Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM); ITIL Foundations and advanced certifications
  • Previous experience supporting broadcast productions or live events
  • Undergraduate degree in a technical field
  • HDBaseT Alliance Expert Program Certification
  • 5-7 years of direct work-related experience with various audio/visual, video codecs / video conferencing clients, and broadcast IT technologies is required
  • CTS Certification is required

Job Details:

Company: Harvard

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here

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