Foschini Group Vacancies – Quality Assurance

Job Description:

As one of South Africa’s leading independent retailers, TFG operates 22 retail brands and various corporate service divisions. A position has become available within the Logistics Division of TFG for a Furniture Quality Assurance Assessor. We are looking for someone with an understanding of furniture quality standards, with furniture assessing and repair skills along with substantial customer service experience.

Job Responsibilities:

• Ensure that product are inspect in all sources of inspection
• Compile and report on key metrics and identify and analyze opportunities for continuous improvement
• To co-ordinate & conduct furniture assessment at customers’ homes
• Communicate closely and partner with all relevant stakeholders
• Inspect inbound and outbound
• To perform all administrative duties related to QC processes
• Maintain a professional relationship with internal and external business partners
• To ensure that assessment SLA’s are achieved
• Dispatching deliveries
• Custodian of reverse logistic i.e. customer returns, recall products

Job Requirements:

• Proven furniture technical skills: quality assessment and repairs
• A relevant Tertiary Qualification or Technical Certification in line with furniture assessment and quality checks
• A task driven and accurate approach to work
• Excellent communication skills (verbal & written) and interpersonal skills
• A valid driver’s licence
• A high degree of professionalism & self-confidence
• A completed Matric Qualification
• The ability to work under pressure and be flexible
• No criminal records

Job Details:

Company: The Foschini Group

Vacancy Type: Full Time

Job Location: Kokstad, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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