Job Description: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through Job Responsibilities: Scan customers' order and handles the payment transaction, per standard practice Follow correct bagging procedures for the correct use of bags by type Greet each customer and uses his or her name whenever possible Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Report any register malfunction to the Customer Service Manager or MOD Is courteous and helpful to other associates Avoid personal conversations with other associates when customers are present Identify customers needing assistance and offers to take the customer’s order to their car including Food Lion To-Go orders (if applicable). Make every attempt to maintain accurate cash control Follow procedures and performs overrides Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation Maintain alertness and call for assistance when needed to service customers per service standards Check the bottom of every cart and under all baby seats for items before completing an order Check prices quickly and accurately Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Job Requirements: Ability to perform the technical requirements of cashier and service center Must be able to meet the physical requirements of the position, with or without reasonable accommodations Effective communication and customer service skills Must meet minimum age requirements to perform specific job functions Ability and willingness to learn multiple tasks and technical requirements of the job Qualification & Experience: High school graduate or equivalent preferred Job Details: Company: Food Lion Vacancy Type: Full Time Job Location: Middletown, DE, US Application Deadline: N/A Apply Here vacanciesforyou.xyz
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