
Website Food Lion
Job Description:
Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
Job Responsibilities:
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Perform all other duties as assigned
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Maintain shelf allocations according to plan-o-grams
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Work in new items and tags within 1 week of receiving items and refer to plan-o-grams for proper placement
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Ensure compliance with local, state and federal regulations
- Ensure that back stock is properly maintained
- Courteous and helpful to other associates
Job Requirements:
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use technical information to solve problems
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Excellent interpersonal, organizational, communication and customer service skills
- Must meet minimum age requirements to perform specific job functions
Qualification & Experience:
- High school graduate or equivalent preferred
Job Details:
Company: Food Lion
Vacancy Type: Full Time
Job Location: Charlottesville, VA, US
Application Deadline: N/A
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