Food Lion Careers – Cashier

Job Responsibilities:

• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Check prices quickly and accurately
• Scan customers’ order and handles the payment transaction, per standard practice
• Follow procedures and performs overrides
• Follow procedures for refunds and error correction
• Greet each customer and uses his or her name whenever possible
• Ensure work station and front end area of the store has a neat and clean presentation
• Avoid personal conversations with other associates when customers are present
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Report any register malfunction to the Customer Service Manager or MOD
• Make every attempt to maintain accurate cash control
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Is courteous and helpful to other associates
• Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Adhere to all company guidelines, policies and standard practices
• Identify customers needing assistance and offers to take the customer’s order to their car

Job Requirements:

• Effective communication and customer service skills
• Ability to perform the technical requirements of cashier and service center
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations