
Website FNB South Africa
Job Description:
To facilitate quality delivery and ensure adherence to quality standards across various FNB segments.
Job Responsibilities:
- To assist in aligning processes in the business and to ensure that this is in line with customers expectations.
- To provide ongoing intelligence on customers and competitors using internal and external data
- Offer input into market analysis and segmentation.
- To ensure implementation of identified quality methodologies and improvement initiatives.
- To communicate quality initiatives.
- To facilitate quality delivery across the various teams.
- To deploy the quality management tools.
- Identify possible risks in the area and come up with suitable action plans to ensure there are no loop holes in the process.
sources i.e. monitor surveys etc. - To monitor quality adherence and compliance to quality standards.
- To provide support and act as a feedback channel for quality issues.
Job Requirements:
- Tertiary qualification.
- 3 to 4 Years related experience.
Job Details:
Company: FNB South Africa
Vacancy Type: Full Time
Job Location: Sandton, Gauteng, South Africa
Application Deadline: N/A
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