Job Description: To facilitate quality delivery and ensure adherence to quality standards across various FNB segments. Job Responsibilities: To assist in aligning processes in the business and to ensure that this is in line with customers expectations. To provide ongoing intelligence on customers and competitors using internal and external data Offer input into market analysis and segmentation. To ensure implementation of identified quality methodologies and improvement initiatives. To communicate quality initiatives. To facilitate quality delivery across the various teams. To deploy the quality management tools. Identify possible risks in the area and come up with suitable action plans to ensure there are no loop holes in the process. sources i.e. monitor surveys etc. To monitor quality adherence and compliance to quality standards. To provide support and act as a feedback channel for quality issues. Job Requirements: Tertiary qualification. 3 to 4 Years related experience. Job Details: Company: FNB South Africa Vacancy Type: Full Time Job Location: Sandton, Gauteng, South Africa Application Deadline: N/A Apply Here vacanciesforyou.xyz
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