FNB vacancies east london – Claims Broker II

Job Description:

Job Responsibilities:

• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Manage own development to increase own competencies
• Provide timeous and accurate Management Information
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Handle all aspects of Insurance claims for clients including relevant documentation, liaising with insurance company and advising clients
• Provide sales support efficiencies and services in order to ensure retention of clients
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Achieve net profit growth for business
• Comply with governance in terms of legislative and audit requirements
• Ensure timely completion of general administrative tasks during execution of insurance claims to provide accurate and quality deliverables
• Ensure client query responses are of high quality by monitoring client delivery constrains and escalate exceptions to manager

Job Requirements:

• Must have experience in Commercial and Personal Lines
• Short-term insurance experience
• Fully FAIS compliant (RE Certificate and NQF 5 Certification)

Qualification & Experience:

• Minimum Qualification : Grade 12
• Experience : 2 years related experience
• Person must not be an unrehabilitated insolvent

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: East London, Eastern Cape, South Africa

Application Deadline: N/A

Apply Here

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