FNB Debt Collection Vacancies – Key Account Manager

Job Description:

Job Responsibilities:

• Provide sales support efficiencies and services in order to ensure retention of clients
• Enter all Qualified leads into the sales pipeline and maintain on a daily basis
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Manage existing clients and grow portfolio through making contact and generating leads
• Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business
• Track, control and influence sales activities with the specific aim to increase sales efficiencies
• Drive an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the
• Financial Performance Report of the Business
• Comply with governance in terms of legislative and audit requirements
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to
• relevant stakeholders
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

Job Requirements:

• Minimum Qualification : Relevant Degree
• Person must not be an unrehabilitated insolvent
• Experience : 5 Years’ experience in financial management environment, people management experience, reconciliations and financial accounting knowledge

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Pietermaritzburg, Kwazulu Natal, South Africa

Application Deadline: N/A

Apply Here

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