Eskom Security Vacancies Mpumalanga – Service Agent

Job Description:

• Directs the daily customer service activity operations.
• Responsible for customer data.
• Handle generic service activities.
• Build a relationship between their customer base and “Eskom” via regular proactive interventions.
• Conducts all conventional measurement and meter related tasks.
• Processes and conducts credit revenue and credit management processes.
• Perform vending and prepaid activities.
• Processing quotations and connections activities

Job Responsibilities:

• Directs the daily customer service activity operations.
• Responsible for customer data.
• Handle generic service activities.
• Build a relationship between their customer base and “Eskom” via regular proactive interventions.
• Conducts all conventional measurement and meter related tasks.
• Processes and conducts credit revenue and credit management processes.
• Perform vending and prepaid activities.
• Processing quotations and connections activities

Job Requirements:

• Customer Service and marketing skills
• Telephone skills
• Computer skills
• Communication and interpersonal skills
• Stress Management skills

Qualification & Experience:

Job Details:

Company: Eskom

Vacancy Type:  Full Time

Job Location: Mpumalanga, SA

Application Deadline: N/A

Apply Here

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