Sunday , August 14 2022

Discovery Call Centre Jobs – Business Analyst

Website Discovery Limited

Job Description:

Work closely with a passionate development team to design, develop and maintain IT based solutions for a dynamic, multi-national company that sets the benchmark in its industry. Must be a team player and have the ability to work with both vertical and horizontal colleagues both in a formal and informal setting.

Job Responsibilities:

  • Working with multiple business areas and multiple teams that require deep integration of solutions
  • Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality
  • Understanding the business requirements and through a structured process documenting, validating and translating it into Product
  • Requirement Specifications that are used by developers to craft a technical solution.
  • Building and maintaining strong relationships with the business areas
  • Testing and validating the functionality of the technical solution against the business requirements as well as providing testing support to the testing team (defect management)
  • Evaluate and measure efficiencies of business processes and provide recommendations
  • Proactively identify risk pertaining to the project.
  • Interfacing between the business client and the development team with regards to the customer and functional requirements

Job Requirements:

  • Query and Post Go Live Monitoring Reports
  • JAD Sessions
  • Solution Proposal
  • Customer Requirements Specification (CRS)
  • Technical Rule Configuration Documents
  • Data Driven Analysis
  • Product Requirements Specification (PRS)
  • Release Notes
  • High level project planning
  • Scenario planning and test Case design

Qualification & Experience:

  • Honors degree
  • Business experience & product knowledge is advantageous
  • BPMN Course
  • UML course
  • Testing experience.
  • More than 3 years’ experience as a BA. (Compulsory)
  • Relevant tertiary qualification/Informatics degree or recognized BA qualification/diploma (compulsory)

Job Details:

Company: Discovery Limited

Vacancy Type:  Full Time

Job Location: Sandton, Gauteng, South Africa

Application Deadline: N/A

Apply Here