Clicks Recruitment – Assistant Store Manager

Job Description:

Job Responsibilities:

• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.

Job Requirements:

• Knowledge of competency based interviewing
• Understanding and application of financial management principles
• Knowledge of labour legislation and IR practices
• Problem-solving skills
• Knowledge of customer service excellence
• Results and target driven
• Knowledge of people management
• Retail/FMCG background and understanding of merchandising and promotions principles
• Planning and organising skills
• Numeracy skills
• Knowledge of stock, cost, risk and compliance management procedures

Qualification & Experience:

Job Details:

Company: Clicks Group

Vacancy Type: Full Time

Job Location: Bloemfontein, Free State, SA

Application Deadline: N/A

Apply Here

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