Wednesday , December 6 2023

Cigna Healthspring Jobs – Customer Service Rep

Website Cigna

Job Responsibilities

  • Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
  • Schedule may vary based on needs of business (hours of Operation M-F 7am- 7pm CST)
  • Performance determined on may factors including phone metrics and quality assurance scores.
  • Receives requests via telephone regarding Insurance application status.
  • Responds to inquiries from Independent and Cigna Agents and/or agencies for information and assistance.
  • Performs research to respond to inquiries and interprets notifications to determine most effective response.

Job Requirements:

  • Ability to handle high end customers in a professional manner
  • Bi-Lingual (Spanish) preferred
  • Associates Degree or 2+ years’ call center preferred
  • Experience in customer service, call center environment required

Job Details:

Company:  Cigna

Vacancy Type: Full Time

Job Functions: Customer Service Information Technology

Job Location: Visalia, CA, US

Application Deadline: N/A

Apply Here