Friday , March 29 2024

Cartier Jobs – Concierge

Website Cartier

Job Description:

At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Job Responsibilities:

  • Thank clients as they leave
  • Provide a consistently excellent client experience with the highest degree of courtesy
  • Assure prompt and positive action on client complaints, questions, concerns and suggestions as needed
  • Book client appointments and VIP salons as needed
  • Assist clients with belongings and packages.
  • Maintain consistent presence at work station, reply and re-direct phone calls as needed
  • Provide recommendations and personal services of the highest level that may include directions, restaurant reservations, entertainment requests, floral orders, etc. and make maps, literature, and other materials available.
  • Assist VIP with arranging car services as needed
  • Greet, assess needs and direct clients to appropriate department or representative

Job Requirements:

  • Availability to work weekends.
  • Ability to maintain client confidentiality and use the utmost discretion
  • Ability to maintain thorough follow-through.
  • Must be able to stand on feet all day
  • Additional language skills (Mandarin, Portuguese, Russian) are a plus
  • Detail-oriented
  • Ability to work in a fast-paced retail store environment
  • Intermediate to Advanced computer Skills (tablets, PC)

Qualification & Experience:

  • 2 to 5 years prior hospitality experience
  • A degree of higher education or vocational training specializing in the hospitality industry is desired.

Job Details:

Company: Cartier

Vacancy Type: Full Time

Job Location: Palo Alto, CA, US

Application Deadline: N/A

Apply Here

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