Job Description: At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Job Responsibilities: Maintain knowledge of local current attractions or events as well as a good geographic knowledge of the surrounding area Greet, assess needs and direct clients to appropriate department or representative Maintain consistent presence at work station, reply and re-direct phone calls as needed Provide a consistently excellent client experience with the highest degree of courtesy Assist clients with belongings and packages. Provide recommendations and personal services of the highest level that may include directions, restaurant reservations, entertainment requests, floral orders, etc. and make maps, literature, and other materials available. Book client appointments and VIP salons as needed Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.) Assist VIP with arranging car services as needed Develop basic brand knowledge to convey Cartier heritage and values Thank clients as they leave Assure prompt and positive action on client complaints, questions, concerns and suggestions as needed Job Requirements: Ability to maintain client confidentiality and use the utmost discretion Excellent interpersonal and communication skills are required Strong understanding of customer service needs and client priorities Ability to work in a fast-paced retail store environment Ability to work under pressure with the highest level of responsiveness Intermediate to Advanced computer Skills (tablets, PC) Availability to work weekends. Ability to maintain thorough follow-through. Must be able to stand on feet all day Ability to project an approachable and professional image in personal appearance, manner, and demeanour Detail-oriented Qualification & Experience: 2 to 5 years prior hospitality experience A degree of higher education or vocational training specializing in the hospitality industry is desired. Job Details: Company: Cartier Vacancy Type: Full Time Job Location: Boca Raton, FL, US Application Deadline: N/A Apply Here vacanciesforyou.xyz
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