Sunday , August 14 2022

Cartier Jobs – Boutique Assistant

Website Cartier

Job Description:

The Boutique Assistant inspires each guest’s personal Cartier journey through exceptional experiences, while achieving or exceeding client expectations. The Boutique Assistant is responsible for enhancing all aspects of boutique living resulting in optimal hospitality, seamless client experiences and a positive boutique environment.

Job Responsibilities:

  • Assist the commercial team with complimentary services including strap changes, bracelet sizing, steam cleaning, cord changes, etc.
  • Consistently reach and exceed all KPIs
  • Assist the commercial team with various activities to facilitate seamless client experiences including preparation, client entertainment, product presentation, and sales finalization (e.g. running product, gathering sales accessories, gift wrapping, beverage service, client data capture, farewell)
  • Manage the flow of the boutique traffic to ensure that all clients are tended to in a timely manner
  • Assist the commercial and management teams with CRM related activities including, but not limited to, data entry, various report management, execution of client treatments, etc.
  • Utilize Maison storytelling and heritage to enhance the client experience
  • Deliver an exceptional welcome to the client upon the start of their Cartier journey and ensure outstanding hospitality throughout their visit

Job Requirements:

  • Must be available to work retail hours (including weekends), and travel for trainings as needed
  • Strong understanding of client service needs and priorities (internal and external)
  • Collaborative approach with ability to foster a united work environment with a “can do” attitude
  • Must be able to stand all day and exhibit psychical strength
  • Intellectual curiosity and passion for learning
  • Excellent analytical, organizational, and interpersonal communication skills are required
  • Strong attention to details with the ability to handle multiple tasks simultaneously and with precisio
  • Ability to work in a fast-paced, evolving environment

Qualification & Experience:

  • Previous experience in luxury retail, service or hospitality industry is a plus
  • Associate’s or Bachelor’s degree preferred
  • Previous SAP experience preferred

Job Details:

Company: Cartier

Vacancy Type: Full Time

Job Location: Boston, MA, US

Application Deadline: N/A

Apply Here