Cartier Employment – Sales Associate

Job Responsibilities:

• Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
• Assist and support after sales clients in accordance with Maison values. Act as a referent and provide recommendations that will provide an exceptional client experience
• Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
• Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)
• This includes after sales clients if a Cartier after-sales dedicated area/staff is not available
• Assist in the merchandising and daily maintenance of displays and back-stock
• Negotiate and handle objections with ease
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
• Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
• Remain current on industry news and competitor
• Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Adapt approach according to the client needs and motivations

Job Requirements:

• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Strong understanding of Customer Service needs and Customer (internal and external) priorities
• Excellent interpersonal and communication skills are required
• Uphold Cartier image by maintaining professional demeanor at all times and be an Ambassador for the Brand.
• Being a genuine Maison Ambassador
• Additional language skills are a plus
• Self-Starter with Team-Player approach
• Must be available to work retail hours including weekends and to travel for trainings, client events, conferences