Job Description: Additionally, you will be responsible for ensuring the consistency of the new hire onboarding journey, Mon Voyage Cartier, throughout the region in strong partnership with boutique leadership. As a part of this client-centric team, which is focused on Cartier employee development throughout the talent lifecycle, you will work cross-functionally with various levels of leadership, as well as a variety of subject matter experts within the organization, to identify learning needs, then implement solutions. Success factors for this role include a passion for learning and the development of others, a collaborative mindset, open communication, and the ability to build a strong network of key business partners. Job Responsibilities: Participate in store visits in collaboration with Senior Manager, Learning & Transformation and Boutique Leadership Participate in the creation and implementation of the annual California and West Region Training Action Plans in support of region- and network-wide business priorities Attend all train-the-trainer sessions and participate in the launch of new, network-wide learning curriculum Integrate the department learning measurement strategy (the Kirkpatrick Model) in all training activations. Ensure learning transfer behaviors are being implemented on the job Assess engagement and monitor completion of monthly Learning Moments and e-Learning modules within the California and West Regions in partnership with the Boutique Learning Ambassadors (BLAs) and Regional Retail Partner Manager Facilitate at regional leadership meetings for various levels of management to support individual/team development and strategic planning Animate Cartier’s new hire onboarding program, Mon Voyage Cartier, in the California and West Regions. Audit results & communicate shortfalls Deliver and measure effectiveness of all self-created micro-trainings based on specific needs within the California and West Regions for both boutique and Retail Partner team members Troubleshoot and resolve eLearning access and completion issues for both boutique and retail partner team members. Ensure accuracy of eLearning reporting and address discrepancies Create a dynamic learning environment when delivering core training content (product, selling skills, client development, and others); Engage participants & check for understanding Support the delivery of targeted watch training events for our retail partners (authorized dealers) in collaboration with the Regional Retail Manager and the Cartier Brand Ambassador (CBA) Job Requirements: Ability to adapt interpersonal communication style to a diverse team of internal, global business partners Background in developing individual contributors within a retail environment (or related client-centric field) with an emphasis on selling skills, and client development Drive the skill, behavior, and competency development that supports the employee population in achieving their respective business goals and KPIs Ability to accommodate 50%-80% Travel (depending on home base location) Support the development of the Maison’s employees throughout their talent lifecycle, elevating the employee’s internal client experience and enhancing touchpoints that result in a more engaged employee population and higher retention rates Develop talent internally to ensure talent pipeline Computer proficiency in Word, Excel, Outlook, and PowerPoint is required Must be fluent in reading, writing, and speaking English Work autonomously in a collaborative remote work environment Ability to create strong relationships, build trust, and establish credibility with individual contributors, HRBPs, and all levels of Leadership Qualification & Experience: 1 -2 years progressive experience in Learning & Development or Management and Team Development experience in a high profile, customer-centric, retail environment (or related field) Facilitation experience with both large- and small-scale training events Job Details: Company: Cartier Vacancy Type: Full Time Job Location: Los Angeles, CA, US Application Deadline: N/A Apply Here vacanciesforyou.xyz
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