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Website Hilton
Job Description:
We are seeking a Night Supervisor who has a passion for hospitality. Working the night shift you will be the hotel’s night shift hero by providing a high standard of guest services as well as processing end of day reports.
Job Responsibilities:
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Ensure that all Guest concerns are managed, recorded and resolved promptly
- Represent the Guest Services Manager and perform tasks as requested
- Serve your role and Team in an environmentally-conscience manner
- Support the Front Desk team and accounting related duties
- Produce nightly reports, as required
- Inform Departments of special requests, early/late departures, room changes and other Guest requests
- Occupy the hotel lobby and other public areas
- Maintain good communication and work relationships in all hotel areas
Job Requirements:
- Positive attitude and good communication skills
- Flexibility to respond to a range of different work situations
- Commitment to delivering a high level of customer service
- Excellent grooming standards
Qualification & Experience:
- Previous experience supervisory experience
- Knowledge of the hospitality industry
- High level of IT Proficiency
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Albany, Western Australia, AU
Application Deadline: N/A
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