Job Description: Not many call centre agents can say they save lives, but in BT 999 Voice Services we do, every single day. This is a brilliant opportunity to join us in a rewarding role that makes a difference, as a 999 Customer Advisor you will be responsible for taking 999 calls from people in distress and routing them to the right emergency service. Job Responsibilities: You will need to distinguish what’s really happening on the other end of the line. You might speak to a little child calling because Mummy has fallen down – or maybe it’s someone who is being mugged and has had their mobile snatched away as soon as they have dialled 999. Job Requirements: Able to think quickly in stressful situations Able to communicate in a clear and concise manner over the phone Able to demonstrate compassion and empathy to all callers, no matter what the situation Genuinely motivated to help people Able to keep clam, cope and bounce back in challenging situations Job Details: Company: BT Vacancy Type: Full Time Job Location: Liverpool, England, UK Application Deadline: N/A Apply Here vacanciesforyou.xyz
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