Thursday , March 28 2024

Altron Bytes Learnership 2023 – Account Manager

Website Altron

Job Responsibilities:

  • Identify possible fraud risks and/or misconduct associated with clients’ business practices and report these to the relevant manager;
  • Obtain site visit signatures on all visits completed;
  • Query Resolution
  • Build strong relationships with all customers;
  • Perform statistical analysis on all clients processing to identify areas of improvement and growth;
  • Advise merchants of trends identified;
  • Achieve Financial Targets
  • Visit all assigned within specified call cycle period;
  • Statistical Analysis
  • Present statistical analysis to all clients;
  • Inform client of any trends identified with client staff where it is possibly negatively affected client overall performance.
  • Develop call cycle planning;
  • Administration
  • Sales
  • Face to Face client visits;
  • Stock Control
  • Provide improvement recommendations / ideas to clients based on statistical analysis performed;
  • Provide clients with in-depth training.
  • Monitor client performance to identify trends and track improvements;
  • Install products and equipment at the client site and train the client on the use thereof, as and when required;
  • Personal Development
  • Make the required travel arrangements and accommodation bookings;

Job Requirements:

  • Support services for terminals in field.
  • Support services for sales applications.
  • Sales Leads and Assistance.
  • Telephonic support to Account Manager clients.
  • 2nd Line Query Resolution Support
  • Client Billing and Settlement query resolution.
  • Client marketing related material and functions.
  • UX ideas and escalated query resolution.
  • Accommodation Bookings.
  • Financial Payments / Refunds.

Job Details:

Company: Altron

Vacancy Type:  Full Time

Job Location: KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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