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Website Alexander Forbes
Job Description:
Alexander Forbes is seeking an individual to provide administrative and data analytical support within the PILIR and Corporate clients in the incapacity and absenteeism management process and liaise with relevant stakeholders within the process.
Job Responsibilities:
- Manage day to day client related queries and escalate where necessary
- Customers
- Client Satisfaction
- Manage workflow of claim process :
- Pre Screen all applications
- Develop strong client relationships
- Receive and manage applications from clients
- Operations
- Internal process
- Scan all claim documents onto the document storage system
- Monitor claim process accurately within defined standards
- Maintain zero client complaints
- Assist in following up on medical reports as required
Job Requirements:
- Data analytical qualifications will be an advantage.
Qualification & Experience:
- Minimum requirement is Matric with one year post matric diploma – NQF Level 5.
Job Details:
Company: Alexander Forbes
Vacancy Type: Full Time
Job Location: Cape Town, Western Cape, SA
Application Deadline: N/A
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