Website African Bank Limited
Job Description:
Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries.
Job Responsibilities:
- Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
- Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
- Comply with all policies/procedures related to all customer interactions and engagements
- Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
- Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
- Identifying referral opportunities in and around the branch
- Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
- Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
- Participates in events that demonstrate support for the community and increase business opportunities for the Bank
- Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
- Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
Job Details:
Company: African Bank Limited
Vacancy Type: Full Time
Job Location: Botshabelo, Free State, SA
Application Deadline: N/A
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