Website Hilton
Job Description:
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
Job Responsibilities:
- Recruit, manage, train and develop the Sales team
- Answer customer queries in a prompt and professional manner
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Develop and implement creative local marketing channels, including social media channels
- Negotiate room rates/packages with corporate clients
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Attend Sales events, as required
- Work within current business strategies and recognising potential opportunities
- Manage staff performance in compliance with company policies and procedures
- Analysis local market trends and competitor activity to identify business leads
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Job Requirements:
- Ability to work under pressure and under own initiative
- Knowledge of local market
- Excellent grooming standards
- Passion for sales and for achieving targets and objectives
- Knowledge of hospitality
- Positive attitude and good communication skills
- Flexibility to respond to a range of different work situations
- Commitment to delivering a high level of customer service
Qualification & Experience:
- Experience in a sales role with a proven track record to close a sale
- Degree-level qualification in a relevant field
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Sandton, Gauteng, SA
Application Deadline: N/A
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