Thursday , March 28 2024

Hilton Careers – Cluster Marketing Executive

Website Hilton

Job Description:

A Cluster Marketing Executive will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for the marketing and e-commerce function of 2 hotels – Hilton Kensington and Olympia

Job Responsibilities:

  • Ensure monthly checks are carried out on all Hilton Worldwide external tools (ResMax, Salesweb, Starcite, Cvent, etc) ensuring each hotels content is relevant and up to date at all times.
  • Monitor TripAdvisor weekly and work with General Managers/Commercial Directors to highlight promotional offers/competitor initiatives.
  • Build fruitful relationships with local venues and partners, reviewing event listings and including links to websites to advertise our bedroom rates.
  • To manage all on-line activities for the hotels (including F&B outlet micro-sites), also non-branded websites, ensuring all special promotions are loaded and available with the appropriate lead-in times and that all information is kept accurate and up to date, reflecting the image of each hotel.
  • Monitor local business websites and report on any new hotel developments.
  • Ensure all live Social Media pages for each hotel are up-to-date and that reviews and conversations are being followed and replied to, using assistance from the hotels’ Team when necessary.
  • Liaise with Regional Marketing re joint marketing/promotional opportunities and ensure that the hotel complies with all agreed central and regional marketing activities that are relevant to the hotels commercial strategy
  • Ensure monthly checks are carried out on top 20 external booking websites ensuring that all content is accurate, up to date and highlights the unique selling points of each hotel and current promotions.
  • Ensure PIM pack of each hotel is relevant and up to date at all times.

Job Requirements:

  • Communicate key information effectively to all levels of management using a variety of communication tools
  • Proficiency in Microsoft Office applications, project and time management
  • Professional approach, clean and well groomed at all times
  • Ability to influence others in key situations whilst maintaining positive relationships
  • Able to think analytically, critically and strategically when faced with unique opportunities, challenges, prioritising and identifying productive solutions
  • Excellent problem solving and decision making skills, can work autonomously whilst keeping all parties informed
  • Developing and implementing effective and realistic marketing plans and strategies, including budget evaluation, management and reporting
  • Ability to relate to the marketing world and adapt to changing priorities quickly and with ease
  • Understanding of key functions relating to marketing strategies and initiatives whilst managing multiple work streams and stakeholders
  • Outstanding communication skills in all areas of writing, listening and speaking English.
  • Demonstrated ability to interact effectively with various levels of management
  • Proven knowledge of creating, leading and managing complex projects to tight deadlines
  • Demonstrate excellent interpersonal skills to include strong leadership, cultural sensitivity

Qualification & Experience:

  • Previous experience of working in a marketing role or another commercial role in the hotel industry

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Kensington, England, UK

Application Deadline: N/A

Apply Here

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