Friday , March 29 2024

Express Scripts Jobs in St. Louis – Voice and Video Engineering Senior Advisor

Website Express Scripts

Job Description:

Help us connect with our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have problem-solving or strategy experience? If so, prepare to innovate, create and inspire. The Video Engineer is responsible for evaluating products and solutions for use by Cigna, designing and implementing technical solutions, and providing tier 3 support to operations for complex issues.  The position will be responsible for global digital video initiatives for Cigna including live streaming video broadcast for internal and external audiences, webcasting, web collaboration, mobile video, video conferencing, and digital signage. The Video Engineer will drive conversations with business users to determine requirements. Define technical strategies and architectures-based business requirements. Play the role of technical SME on teams with responsibility for productizing and implementing video solutions for delivery to end-users. Defines methodology used for troubleshooting service issues, provides Tier 3 support to operations Responsible for creating and managing standards and reference architectures.

Job Responsibilities:

  • Identify opportunities available with evolving network technologies. Focus on evolving standards in the video communications industry and assess the financial and business impact on CIGNA
  • Provide work estimates and budgets for IT initiatives that involve video environments
  • Act as a contributor and/or leader of Subject Matter Expert teams
  • Act as a liaison between the Unified Communications teams, other infrastructure groups, and external vendors.
  • Lead role in projects and drive to successful and timely completion
  • Responsible for configuration, installation, planning, configuration, operation, and maintenance of enterprise VTC equipment to include infrastructure, conference room, desktop, and mobile codecs.
  • Experience in generating and maintaining requirements, testing and evaluating possible future technical architectures, analyzing and resolving complex system issues, leading and/or participating in architecture reviews, and providing technical guidance based upon expertise
  • Develop and communicate engineering standards and procedures as it relates to CIGNA’s networking infrastructure to ensure that all standards and procedures are following Service Level Agreements
  • Provide guidance, support, and training to the other members of the Video Services team as it relates to architecture and standards
  • Lead various global initiatives as required through projects, day-to-day support, or ad-hoc requests

Job Requirements:

  • Cisco Video Conference Endpoints and Infrastructure
  • High School Diploma; Bachelor’s Degree preferred.
  • XMPP and WebRTC scaling
  • Bachelor’s Degree strongly preferred in computer science or engineering or a minimum of 5 year’s experience in all aspects of Video engineering, Network Infrastructure, and exposure to other information technologies
  • CMS (collaboration platform)
  • Room series, MX, SX endpoints
  • TMS infrastructure management
  • Clustered call platform management and design
  • Load balancing and global call distribution
  • Expressway/VCS video call control

Job Details:

Company: Express Scripts

Vacancy Type: Full Time

Job Location: St. Louis, MO,

Application Deadline: N/A

Apply Here

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